Fall in love with fitness

POLICIES:

REGISTRATION AND ARRIVAL - Register for each class and complete required forms before participating. Confirm that the class matches your experience and needs. Arrive early enough to check in and prepare. If you are late, wait for instructor approval before joining; entry may be declined if a safe introduction or warm-up is no longer possible.

CANCELLATIONS AND MISSED CLASSES - Cancel through the studio’s designated booking method as soon as you know you cannot attend. The following terms must be completed by CBC and provided to the client before acceptance. A blank field does not authorize a charge or package deduction.

ATTIRE AND PERSONAL ITEMS - Wear comfortable exercise clothing that allows safe movement and does not catch in equipment. Wear clean grip socks for Pilates equipment work; ask staff about any needed accommodation. Tie back long hair and remove loose jewelry. Keep phones silent and bags, drinks, and personal items clear of exercise areas and exits.

EQUIPMENT AND INSTRUCTOR DIRECTIONS - Use equipment only after instruction and as directed. Do not change springs, straps, or settings without approval. Report damage or unusual movement immediately. Follow safety cues, use controlled movements, and ask for help whenever an instruction is unclear. Stop any movement that feels unsafe.

HYGIENE AND RESPECTFUL CONDUCT - Clean shared equipment as instructed and practice good personal hygiene. Stay home when you may be contagious and contact CBC about rescheduling. Treat clients and staff respectfully. Harassment, discrimination, threatening conduct, and disruptive behavior are not permitted. Ask permission before photographing or recording anyone.

HEALTH DISCLOSURE AND MODIFICATIONS - Privately tell your instructor about injuries, pregnancy, recent procedures, health conditions, or restrictions that may affect safe participation, and report changes before class. Share only information relevant to safety. Request modifications and decline movements beyond your comfort or ability. CBC may pause participation when safety is uncertain and request appropriate healthcare guidance.

PAYMENTS AND PACKAGES - Review the total price and written package terms before purchase. CBC must disclose any expiration, refund, transfer, hold, or recurring payment terms before agreement. This form alone does not authorize automatic renewal or recurring charges. Statutory cancellation and refund rights remain in effect.

EMERGENCY PROCEDURES - Stop exercising and alert staff immediately for pain, dizziness, faintness, chest discomfort, unusual shortness of breath, or an injury. For an emergency, call 911 or ask staff to do so. Follow staff directions and posted exit procedures. Keep exits clear and provide current emergency contact information on the participation form.

CLIENT ACKNOWLEGMENT - I have read these policies, including any completed cancellation and package terms and attachments. I had an opportunity to ask questions and agree to follow the studio’s reasonable safety and conduct policies. My signature confirms receipt and understanding; it does not waive legal rights.

* CBC will explain material policy changes before they apply to future bookings. A change does not authorize an undisclosed charge or remove rights provided by law.

POLICIES:

REGISTRATION AND ARRIVAL - Register for each class and complete required forms before participating. Confirm that the class matches your experience and needs. Arrive early enough to check in and prepare. If you are late, wait for instructor approval before joining; entry may be declined if a safe introduction or warm-up is no longer possible.

CANCELLATIONS AND MISSED CLASSES - Cancel through the studio’s designated booking method as soon as you know you cannot attend. The following terms must be completed by CBC and provided to the client before acceptance. A blank field does not authorize a charge or package deduction.

ATTIRE AND PERSONAL ITEMS - Wear comfortable exercise clothing that allows safe movement and does not catch in equipment. Wear clean grip socks for Pilates equipment work; ask staff about any needed accommodation. Tie back long hair and remove loose jewelry. Keep phones silent and bags, drinks, and personal items clear of exercise areas and exits.

EQUIPMENT AND INSTRUCTOR DIRECTIONS - Use equipment only after instruction and as directed. Do not change springs, straps, or settings without approval. Report damage or unusual movement immediately. Follow safety cues, use controlled movements, and ask for help whenever an instruction is unclear. Stop any movement that feels unsafe.

HYGIENE AND RESPECTFUL CONDUCT - Clean shared equipment as instructed and practice good personal hygiene. Stay home when you may be contagious and contact CBC about rescheduling. Treat clients and staff respectfully. Harassment, discrimination, threatening conduct, and disruptive behavior are not permitted. Ask permission before photographing or recording anyone.

HEALTH DISCLOSURE AND MODIFICATIONS - Privately tell your instructor about injuries, pregnancy, recent procedures, health conditions, or restrictions that may affect safe participation, and report changes before class. Share only information relevant to safety. Request modifications and decline movements beyond your comfort or ability. CBC may pause participation when safety is uncertain and request appropriate healthcare guidance.

PAYMENTS AND PACKAGES - Review the total price and written package terms before purchase. CBC must disclose any expiration, refund, transfer, hold, or recurring payment terms before agreement. This form alone does not authorize automatic renewal or recurring charges. Statutory cancellation and refund rights remain in effect.

EMERGENCY PROCEDURES - Stop exercising and alert staff immediately for pain, dizziness, faintness, chest discomfort, unusual shortness of breath, or an injury. For an emergency, call 911 or ask staff to do so. Follow staff directions and posted exit procedures. Keep exits clear and provide current emergency contact information on the participation form.

CLIENT ACKNOWLEGMENT - I have read these policies, including any completed cancellation and package terms and attachments. I had an opportunity to ask questions and agree to follow the studio’s reasonable safety and conduct policies. My signature confirms receipt and understanding; it does not waive legal rights.

*CBC will explain material policy changes before they apply to future bookings. A change does not authorize an undisclosed charge or remove rights provided by law.

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